Frequently Asked Questions

Most template sites offer generic forms you fill in yourself. PastDu guides you through your specific situation with simple questions, then customizes your document based on your answers. You get professional, tailored documents — not blank templates.

Document preparation is immediate. After payment, you answer our guided questions and your document is generated right away. You can download it as PDF or Word instantly.

Yes. You can download your document and edit it in Word or with any PDF editor. We also include one free revision if you want us to regenerate it with different answers.

You download the document, sign it, and send it yourself. Most demand letters and notices should be sent via certified mail with return receipt. We provide guidance on how to send each document type.

For straightforward situations like security deposit returns, debt validation, or simple notices, PastDu documents often work well without a lawyer. For complex disputes, large amounts of money, or if you're unsure, we recommend consulting a licensed attorney.

Our documents are professionally prepared templates customized with your information. Whether they're legally binding depends on your situation, jurisdiction, and how they're used. We provide document preparation services, not legal advice.

PastDu cannot guarantee outcomes. Document effectiveness depends on many factors beyond our control, including the recipient's response and your jurisdiction. For complex situations or if the document doesn't achieve results, consult an attorney.

Refunds are not available after your document is generated. We encourage you to review the document details and description before purchasing to ensure it matches your situation.

No. PastDu provides document preparation services, not legal advice. Our documents are prepared based on the information you provide. For legal advice, consult a licensed attorney in your jurisdiction.

We collect only the information needed to prepare your specific document. This typically includes details about the situation, parties involved, amounts owed or disputed, and communication history. We do not collect unnecessary personal information.

Yes. We use industry-standard security to protect your information. Your data is encrypted and stored securely. We do not share your information with third parties except as required to provide our service.

Yes. Creating an account lets you access your documents, store your drafts, and track your history. You'll need to sign up to prepare documents.